Course Snapshot

Campus

Docklands (ACE)
	Code	AUR31020
	Length	2 years
	Days	On campus one week, Monday to Wednesday, 7 weeks per year
	Delivery Mode	Face To Face - Internal
	Start Date	Rolling Enrolments
	End Date	Rolling Enrolments
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Certificate III in Automotive Sales

About

Learn the Tools of the Trade

This parts interpreting course places a strong emphasis on understanding automotive components, accessing information, managing databases and customer relations. This course prepares you for performing general sales functions in an automotive retail, service or repair business.

If you are enrolling in this course as part of an apprenticeship, you must have employment in the relevant industry before commencing the course. You must be registered with an Australian Apprenticeship Support Network and have a signed training contract.

If you are enrolling in this course as a Non Apprentice you must have employment in the relevant industry before commencing the course or have extensive experience in the industry. Pre Enrolment Interview required.

Block Release Available. You will attend Campus for one week up to 5 weeks per year. Mon-Wed. Your Apprentice Training Advisor will discuss this with you.

For non Apprentices - your schedule will be customised based on your experience.

How will I be assessed?

You are required to complete the 20 units over the 3 year period. You will be assessed through blended online learning, practical activities and workbook material with employer sign off as required.

What will I study?

Please see list of core and elective units as indicated.

Course Modules

Module Code	Module Title	Nominal Hours	Scope
AURACA101	Respond to customer needs and enquiries in an automotive workplace (AURACA101)	20	Core
AURAEA002	Follow environmental and sustainability best practice in an automotive workplace (AURAEA002)	25	Core
AURAFA104	Resolve routine problems in an automotive workplace (AURAFA104)	20	Core
AURASA102	Follow safe working practices in an automotive workplace (AURASA102)	20	Core
AURSAA001	Process customer complaints in an automotive workplace (AURSAA001)	20	Core
AURSCA105	Sell automotive products and services (AURSCA105)	40	Core
AURSCA106	Promote automotive products and services (AURSCA106)	20	Core
AURSLA001	Comply with legal requirements when selling automotive products and services (AURSLA001)	15	Core
AURACA103	Build customer relations in an automotive workplace (AURACA103)	20	Elective
AURAFA001	Use numbers in an automotive workplace (AURAFA001)	10	Elective
AURAFA002	Read and respond to automotive workplace information (AURAFA002)	10	Elective
AURAFA103	Communicate effectively in an automotive workplace (AURAFA103)	20	Elective
AURAMA004	Maintain business image in an automotive workplace (AURAMA004)	15	Elective
AURETR125	Test, charge and replace batteries and jump-start vehicles (AURETR125)	15	Elective
AURSBA001	Carry out warehousing procedures in an automotive workplace (AURSBA001)	40	Elective
AURSBA102	Identify and match uncommon automotive parts (AURSBA102)	40	Elective
AURSCA101	Select and supply automotive parts and products (AURSCA101)	100	Elective
AURSCA104	Carry out cash and non-cash payment operations (AURSCA104)	35	Elective
AURSCA111	Conduct online transactions in an automotive workplace (AURSCA111)	40	Elective
BSBMKG434	Promote products and services (BSBMKG434)	40	Elective
BSBPRO401	Develop product knowledge (BSBPRO401)	30	Elective
BSBTEC201	Use business software applications (BSBTEC201)	60	Elective
SIRRINV002	Control stock (SIRRINV002)	35	Elective
TLIA2012	Pick and process orders (TLIA2012)	20	Elective

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Course Dates

Launch Your Career

Campus Location	Start Date(s)	End Date(s)	Days and Time
Docklands (ACE)	Rolling Enrolments	Rolling Enrolments	On campus one week, Monday to Wednesday, 7 weeks per year
Docklands (ACE)	Rolling Enrolments	Rolling Enrolments	On campus one week, Monday to Wednesday, 7 weeks per year
Docklands (ACE)	Rolling Enrolments	Rolling Enrolments	On campus one week, Monday to Friday. 7 Weeks per year

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Career Opportunities

Qualification Details

Employment Opportunities

The Certificate III in Automotive Sales (AUR31020) prepares you for performing general sales and marketing functions in an automotive retail, service or repair business. This course may lead to employment as a:

Parts Interpreter
Vehicle Salesperson
Farm Machinery Salesperson
Motorcycle Salesperson

Qualifications

On successful completion of the course you will be awarded the Certificate III in Automotive Sales (AUR31020). As part of the Australian Qualifications Framework this program is nationally recognised.

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Fees

Training is delivered with Victorian & Commonwealth Government funding.

Some or all of this training is provided with State or Federal Government funding. Are you eligible for Government Subsidised fees? Find out now!

You may be eligible for concession. Find out now!

To you check your eligibility click here.

The fees listed below relate to 2025 courses and are indicative pricing only as total costs vary depending on the units you elect to study.

Payment plans are available. Click here to find out more.
Course availability is subject to enrolment numbers.

Your total course fee will typically include your tuition fee (table 1), any applicable consumables and/or material fees (table 2).

Tuition Fees

Enrolment type	Government Subsidised Indicative total tuition fee#	Concession Indicative total tuition fee#	Full Fee Indicative total tuition fee#
Apprenticeship	$2504.82	$500.96	$11378.5
Standard	$2504.82	$500.96	$11378.5

Other Fees

Enrolment Type	Average course material fees	Average course consumable fees
Apprenticeship	$0	$520.08
Standard	$0	$1004.03

# The student tuition fees as published are subject to change given individual circumstances at enrolment.

* Materials/Consumables fees may vary for each individual based on the units they are studying.

Average tuition fees are based on the typical number of student contact hours undertaken by a student to complete this course. Average fees displayed are purely indicative and may not be your actual fee. Fees vary based on the number/hours of electives chosen by the student.

Click here to view maximum tuition fees. We strongly urge you to contact us for a more exact calculation of your fees. Additional fees may apply.

Your total course fee will typically include your tuition fee and non-tuition fees (table 1) and any applicable consumables and/or material fees (table 2).

Student Contact Hours

Total hours^	Indicative hours*	Government Subsidised $/SCH	Indigenous Concession $/SCH	Full Fee Indicative total tuition fee $/SCH
595	595	$4.21	$0.84	$19.12
595	595	$4.21	$0.84	$19.12

What costs and other fees should I expect?

There may be extra costs for reference books, protective clothing or specialised materials.

^This is based on the maximum number of student contact hours for the total duration of the course. Hours may vary depending on electives chosen by the student.

*This is based on the maximum number of student contact hours for the calendar year of 2025. Hours may vary depending on electives chosen by the student. If you have to undertake training as part of Skills Recognition, your tuition fees are charged according to the applicable rate per Student Contact Hour depending on your eligibility for government subsidised, concession or full fees.

For more information about our fees structure, click here.

Entry Requirements

Can I Apply?

Satisfactory literacy and numeracy skills. You must be at least 15 years old at the time of application. This qualification is suitable for an Australian apprenticeship pathway.

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Lets Get Started

How Will I Be Selected?

Apprentice/Trainees - You will need to have an employer in this industry who is willing to sign you up as an Apprentice. Then contact an Australian Apprentice Support Network office to register and sign a training contract.

Non-apprentices will be offered a position based on their past experience and ability to source additional skills practice.

How Do I Apply?

Non-Apprentices - Click on the 'Apply Now' button to start. Fill in the preliminary application form and we will contact you via email or phone to progress your enrolment.

For information on disability support at Kangan Institute, click here.